The relationship between CLASS Locksmiths and its customers, employees, and suppliers is the foundation of our success.
And the dialogue with our customers is the very lifeline of our business. It provides input to our strategic and business planning processes and provides the information necessary for CLASS Locksmiths to continually improve our products, services, and value to our customers. Furthermore it allows us to stay number one in the very competitive locksmith market in Canberra.
It also establishes and maintains a healthy flow of communication and feedback in both directions so that our customers can also see and experience the changes resulting from their feedback.